1. Agreement to These Terms
These Terms of Service ("Terms") govern your access to and use of the OBI Goods website located at https://obigoods.com/, as well as purchases made through the website.
By accessing, browsing or using the website, creating an account, submitting an order or otherwise interacting with OBI Goods through the website, you acknowledge that you have read, understood and agree to be bound by these Terms.
If you do not agree with these Terms, please do not use the website or place an order.
2. About OBI Goods
OBI Goods operates an online retail store offering products through its website.
Our contact information is:
OBI Goods
586 Alabama Ave #1
Brooklyn, NY 11207, USA
Phone: 737-766-8223
Email: support@obigoods.com
Website: https://obigoods.com/
3. Eligibility to Use the Website
You may use this website only if you are legally capable of entering into a binding agreement under the laws applicable to you.
If you are under the age of majority in your jurisdiction, you should use the website only with the involvement and permission of a parent or legal guardian where required by law.
4. Website Use
You agree to use the OBI Goods website only for lawful purposes and in accordance with these Terms.
You must not use the website in a manner that could damage, disable, overburden or impair the website or interfere with another person's ability to use the website.
You must not attempt to gain unauthorized access to the website, its servers, databases, accounts or other systems.
5. Prohibited Activities
Without limiting any other restriction in these Terms, you agree not to:
- Use the website for unlawful, fraudulent or abusive purposes.
- Submit fraudulent or unauthorized orders.
- Impersonate another person or entity.
- Attempt to access another customer's account without authorization.
- Introduce viruses, malware, malicious code or other harmful material.
- Attempt to bypass website security measures.
- Use automated systems to scrape, crawl or collect website information without authorization.
- Copy, reproduce or commercially exploit website content without permission.
- Interfere with the normal operation of the website.
- Use our website to violate another person's intellectual property, privacy or other legal rights.
6. Product Information
We make reasonable efforts to ensure that product names, descriptions, specifications, dimensions, images, prices and other information displayed on our website are accurate and current.
However, we do not guarantee that every product description, photograph, specification or other website content will always be completely accurate, current or free from typographical or technical errors.
Product colors may appear differently depending on your monitor, phone, tablet, browser, display settings and lighting conditions.
Before purchasing a product, customers should review available information regarding dimensions, materials, capacity, compatibility, included components, assembly requirements and intended use.
Decorative items, accessories, props or other objects shown in lifestyle photographs are not included unless specifically stated in the product listing.
7. Product Availability
Product availability displayed on the website may change at any time.
Adding a product to your shopping cart does not guarantee that the product will remain available until checkout or fulfillment.
If an item becomes unavailable after an order has been placed, we may contact you regarding an alternative, delayed fulfillment or an applicable refund.
8. Pricing
Product prices are displayed on the website and may change without prior notice.
Prices applicable to an order are generally those displayed at the time the order is submitted, subject to correction of obvious pricing or listing errors.
Applicable taxes, shipping charges, freight charges, delivery services or other charges may be added to the order where applicable and will generally be displayed before the order is submitted.
9. Pricing and Listing Errors
Although we make reasonable efforts to maintain accurate pricing and product information, errors may occasionally occur.
If a product is listed at an incorrect price due to a typographical, technical, system or other error, OBI Goods reserves the right to correct the error and, where permitted by law, cancel or decline an order affected by the error.
If an affected order has already been paid, we will provide an applicable refund where required.
10. Orders
When you submit an order through the website, you are making an offer to purchase the products identified in your order.
An automated order confirmation confirms that we received your order request. It does not necessarily mean that the order has been finally accepted or that the products have been allocated for fulfillment.
We reserve the right to accept, reject, limit or cancel an order where permitted by law.
Reasons may include product availability, pricing or listing errors, payment issues, suspected fraud, shipping restrictions, technical problems, inaccurate customer information or other legitimate operational circumstances.
11. Order Cancellation
If you need to cancel an order, contact us as soon as possible at support@obigoods.com.
We will make reasonable efforts to accommodate cancellation requests received before an order has entered fulfillment or shipment.
Once an order has been processed, packed or shipped, cancellation may no longer be possible and the request may need to be handled under our Refund & Returns Policy.
12. Payment
When placing an order, you agree to provide accurate and complete billing and payment information.
You authorize the applicable payment provider to process the amount shown during checkout, including applicable product prices, taxes and shipping charges.
Payment transactions may be processed by third-party payment providers. Those providers may have their own terms, privacy policies and security procedures.
13. Payment Authorization
Orders may be subject to payment authorization, verification and fraud-prevention checks.
If payment cannot be authorized or a transaction is identified as requiring additional verification, OBI Goods may delay, reject or cancel the affected order where permitted by law.
14. Shipping
Shipping and delivery are governed by our Shipping Policy.
Delivery dates and timeframes displayed on our website or provided in order communications are estimates unless expressly stated otherwise.
Customers are responsible for providing a complete and accurate shipping address and appropriate contact information.
15. Delivery Requirements
Customers should ensure that the selected delivery address can safely receive the ordered products.
For larger products, furniture, office equipment or oversized items, customers are responsible for ensuring that the products can reasonably fit through applicable entrances, hallways, elevators, stairways and intended installation areas unless a specific delivery or installation service states otherwise.
16. Returns and Refunds
Returns, refunds, exchanges and eligible cancellation requests are governed by our Refund & Returns Policy.
Eligible products may generally be returned within 30 calendar days from the date of delivery, subject to the conditions, exclusions and procedures described in that policy.
Approved refunds are processed in accordance with our Refund & Returns Policy and may require additional time to appear in the customer's payment account depending on the payment provider.
17. Damaged or Incorrect Products
If you receive a product that is damaged, defective or materially different from the product ordered, contact us at support@obigoods.com as soon as reasonably possible.
We may request photographs, videos, packaging information, order details or other information necessary to investigate the issue.
Depending on the circumstances and applicable law, an appropriate resolution may include a replacement, repair, refund, store credit or another available remedy.
18. Customer Accounts
If you create an account with OBI Goods, you are responsible for maintaining the confidentiality of your account credentials and for activity occurring through your account.
You agree to provide accurate, current and complete account information.
If you believe that your account has been accessed without authorization, you should notify us promptly and take appropriate steps to secure the account.
We reserve the right to suspend or terminate accounts where permitted by law if we reasonably believe that the account is being used fraudulently, unlawfully or in violation of these Terms.
19. User Reviews and Submitted Content
Customers may have opportunities to submit reviews, comments, photographs, feedback or other content.
By submitting content, you represent that you have the necessary rights to submit it and that the content does not unlawfully infringe another person's intellectual property, privacy or other rights.
You agree not to submit content that is unlawful, threatening, defamatory, abusive, fraudulent, obscene, discriminatory or otherwise inappropriate.
To the extent permitted by law, you grant OBI Goods a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish and distribute submitted content for purposes connected with operating, improving and marketing our business.
20. Intellectual Property
Unless otherwise indicated, the OBI Goods name, branding, logos, website design, page layouts, text, graphics, photographs, product descriptions, icons, software and other website materials are owned by OBI Goods or used under appropriate authorization or license.
Nothing in these Terms grants you ownership of our intellectual property.
You may not reproduce, modify, distribute, sell, license, publicly display, create derivative works from or commercially exploit our website content without prior written permission, except where expressly permitted by law.
21. Copyright Concerns
If you believe that content appearing on the OBI Goods website infringes your intellectual property rights, please contact us with sufficient information for us to review the matter.
We may investigate legitimate intellectual property complaints and take appropriate action where warranted.
22. Third-Party Services
The website may rely on third-party providers for payment processing, hosting, analytics, advertising, shipping, email communications, customer support, fraud prevention and other services.
Third-party providers may operate under their own terms and privacy policies.
OBI Goods is not responsible for independent third-party services to the extent that their acts or omissions are outside our reasonable control.
23. External Links
Our website may contain links to third-party websites or services.
These links are provided for convenience and do not necessarily mean that OBI Goods endorses or controls the linked website.
You are responsible for reviewing the terms and privacy practices applicable to third-party websites before using them.
24. Website Availability
We aim to keep the OBI Goods website available and functional, but we do not guarantee uninterrupted or error-free operation.
The website may occasionally be unavailable because of maintenance, updates, technical issues, security measures, hosting problems or circumstances outside our reasonable control.
25. Security
We take reasonable measures to protect our website and business systems. However, no internet transmission, website or electronic storage system can be guaranteed to be completely secure.
You acknowledge that use of online services involves inherent security risks and agree to take reasonable steps to protect your own devices, passwords and account information.
26. Disclaimer of Warranties
To the maximum extent permitted by applicable law, the website and its content are provided on an "as available" and "as is" basis.
OBI Goods does not guarantee that the website will always be available, uninterrupted, completely accurate, secure or free from errors.
Nothing in these Terms is intended to exclude or limit any warranty, guarantee or consumer protection that cannot legally be excluded or limited.
27. Limitation of Liability
To the maximum extent permitted by applicable law, OBI Goods will not be liable for indirect, incidental, special, consequential or punitive damages arising from or relating to your use of the website, inability to use the website, or purchase or use of products.
Where liability cannot legally be excluded, OBI Goods' liability will be limited to the maximum extent permitted by applicable law.
Nothing in these Terms excludes liability that cannot legally be excluded, including liability that applicable law expressly prohibits a business from limiting.
28. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold OBI Goods and its applicable personnel, service providers and representatives harmless from claims, liabilities, losses, damages and reasonable expenses arising from your unlawful use of the website, violation of these Terms or infringement of another person's rights.
29. Privacy
Your use of the website may involve the collection and processing of personal information.
Please review our Privacy Policy for information about how OBI Goods collects, uses, stores and protects personal information.
30. Electronic Communications
When you communicate with OBI Goods electronically, including by email, website forms or other electronic methods, you consent to receiving electronic communications relating to your orders, account, customer service requests and other applicable transactions.
Electronic communications may satisfy legal requirements for communications to be provided in writing where permitted by applicable law.
31. Promotional Communications
If you subscribe to marketing communications, you may receive information about products, promotions, offers and other OBI Goods updates.
You may unsubscribe from promotional email communications by using the unsubscribe mechanism included in the applicable communication.
Transactional communications, such as order confirmations, shipping notifications and important account notices, may continue where necessary to provide requested services.
32. Changes to These Terms
OBI Goods may update or modify these Terms from time to time.
When changes are made, the revised Terms will be posted on this page and the effective date will be updated.
Unless otherwise required by law, continued use of the website after revised Terms are posted constitutes acceptance of the updated Terms.
33. Severability
If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be interpreted or limited to the extent necessary to make it enforceable where legally possible.
The remaining provisions will continue in full force and effect to the extent permitted by law.
34. No Waiver
Our failure to enforce a provision of these Terms on one occasion does not constitute a waiver of our right to enforce that provision in the future.
35. Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, Refund & Returns Policy and any additional terms presented during checkout or for specific products, constitute the applicable agreement governing your use of the OBI Goods website and services.
36. Governing Law and Consumer Rights
These Terms are intended to be interpreted consistently with applicable laws.
Nothing in these Terms is intended to remove, restrict or waive mandatory consumer rights or legal protections that apply to you and cannot legally be excluded or waived.
Where applicable law provides mandatory rights or remedies that conflict with these Terms, those mandatory rights and remedies will continue to apply.
37. Disputes
If you have a concern regarding an order, product or service, we encourage you to contact OBI Goods first so that we can review the matter and attempt to resolve it directly.
Nothing in this section prevents a consumer from exercising any mandatory legal rights or remedies available under applicable law.
38. Contact Information
If you have questions about these Terms, your order or our website, please contact us:
OBI Goods
586 Alabama Ave #1
Brooklyn, NY 11207, USA
Phone:
737-766-8223
Email:
support@obigoods.com
Website:
https://obigoods.com/