Let's talk.
Have a question about a product, order, delivery or return? Send us a message and our support team will be happy to help.
How can we help?
Before
you write.
Where can I find product information?
Product pages contain the available product details, specifications and other information relevant to each item.
How can I track my order?
Once your order has shipped, use the tracking information provided in your shipping confirmation email.
What if my order arrives damaged?
Please contact OBI Goods as soon as possible with your order number and photographs showing the condition of the package and product.
Can I cancel my order?
Contact us as soon as possible if you need to request a cancellation. Orders that have already been processed or shipped may not be eligible for cancellation.
How do I request a return?
Please contact our support team with your order number and the reason for your return. Our team will provide the next steps according to our return policy.
How can I contact OBI Goods?
Email us at support@obigoods.com or call 737-766-8223 .